Independent of the Year
Design Council annual, art direction category
WinnerAbout
Robin Vale is an independent art director and interface designer. Fewer clients, harder questions in week one, and a handover that does not quietly depend on one person.
Background
I spent my twenties inside agencies making things look expensive. Somewhere around the fourth rebrand that never shipped, I started asking what the work was actually for. These days I take fewer clients, ask the awkward questions in week one, and stay until the thing is live.
How I work
Tools your team already has, files your team can open, and a handover that does not depend on me answering messages six months from now.
The shape of it
The order is load-bearing. Each stage hands the next one something it cannot start without, which is how we avoid designing a screen for a decision nobody has made.
Two calls with you, four with your customers, plus every support ticket you are willing to share. I come back with the problem in one paragraph and you tell me where I got it wrong.
Week 1Structure, flows and the hard trade-offs on paper before anything gets styled. You sign off a skeleton, which costs far less to change than a finished screen.
Week 2Full-fidelity work with real copy and the ugly states included — loading, empty, error, name-far-too-long. Reviewed live, cameras on, every Thursday.
Weeks 3–5Component library, tokens, a written spec and a walkthrough with your engineers. A month of questions answered at no charge afterwards.
Week 6The shelf
Design Council annual, art direction category
WinnerFor the Petrichor reporting rebuild
FeatureUndergrove checkout, WCAG 2.2 AA audit passed
MeritRegional Brand Awards, shortlisted from 410 entries
FinalistTalk: designing the states nobody screenshots
TalkIn their words
We briefed three studios before this one. Robin spent the first week inside our support inbox rather than a design file, then showed us the two screens costing us signups. Setup completion moved forty-four points.
The handover is the part that surprised me. Our two engineers built the entire marketing site from the component library in eight days and never once had to send a message about it.
Fixed price, weekly demos, and in week two we were told to cut a feature rather than design it. That single conversation saved us a full quarter of engineering.
Two project slots open from September
Tell me what is broken, who it is breaking for, and what happens if it stays that way. That is enough for me to come back with a scope and a number.